How do I uninstall the app on Windows?

Select Start > Settings > Apps > Installed
Find “Ensure Assessment Agent” in the list,click on the three dots and press “Uninstall”

How do I uninstall the app on Mac?

Apps released 2023 or later:
Open the finder and choose “Applications”. Find “Ensure”, right click and choose “Move to Bin”

Apps released before 2023:
Run the following command in your terminal. You will be prompted for a password:
sudo launchctl stop “com.alertsec.ensure.agent” ; sudo launchctl remove “com.alertsec.ensure.agent”